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Your holidays, with total peace of mind

 

At Hotels VIVA, we do not let our guard down at any time. We are very concerned about your well-being and your health and we understand that the comfort you deserve begins by providing you with the most complete sanitary and hygiene measures, broad and effective.

Tranquility is the essence of a good vacation, and providing it is a requirement for us.

 

WE LOVE TO SEE AND TALK TO YOU, BUT WE DON'T WANT TO MAKE YOU WAIT

 

For this reason
Group 5

Guests can request a Covid-19 test at their hotel before returning to their countries of origin at least 48 hours before the departure of the trip. Check information and rates at the reception of your hotel.

 

Group (3)

 

 Digital payment at all points of sale in our hotels.

 

Group 4 (1)

 

Similarly, paying for any electronic means at any VIVA hotel sales point will be easier than ever.
 

 

SOME PROTOCOLS WERE ALREADY INPLACE, WHILE OTHERS HAD ARRIVED TO STAY

Nothing is more important to us than offering you a clean and healthy environment. The reinforcement of our hygiene measures and protocols is here to stay, so we will continue to adapt our action plan against any contingency that could affect your health and that of your loved ones.

 
seguro-medico2 We have medical insurance, included for the My VIVA.

 

medidor-aire Community; CO2 meters with NDIR technology; sanitization and constant disinfection of all the common areas of our establishments; ongoing training and awareness of all our workers.

 

gastronomia-adaptada Gastronomic service adapted with new concepts; and many other measures and protocols that make your comfort compatible with your safety.

 

 

HEALTH AND SUSTAINABILITY, ALWAYS GO HAND IN HAND

While we take care of you, we do the same with our closest natural environment and with our planet.

For example, we have agreements with local suppliers so that our gastronomic offer, in addition to being creative and delicious, is largely based on local products, km 0 food that arrives very fresh at your hotel with short transport that minimizes emissions. And with waste management in line with the circular economy, which facilitates recycling and eliminates single-use plastics. Furthermore, we will continue to increase the use of renewable energy, reducing water consumption and ensuring energy efficiency.

Because we know your health also depends on the health of our environment.

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BASIC INFORMATION NOTE ON PRIVACY

The data controller is INVERSIONES PASCUAL S.L (HOTELS VIVA). The purpose of the data processing is sending marketing information and managing the list of recipients based on your consent. We will not disclose your data to any third parties without your authorisation, except in order to comply with our legal obligations. You have the right to access, rectify and delete the data, as well as other rights, as set forth in our privacy policy.